Service Manager

Rushcliffe Borough Council
West Bridgford, Nottingham
Closing date
29 Aug 2022

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Contract Type
Full Time
Local Authority, Other Public sector
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Job Details

Service Manager

Rushcliffe Borough Council

Salary: £61,884

Welcome to Rushcliffe Borough Council

Rushcliffe is a vibrant and diverse place to live, work and play. As a Council we’re committed to helping our communities grow and thrive, and dedicated to making our services the best they can be. Join us and you’ll have opportunity to be part of our journey as we build a future that ensures than everyone in our communities succeeds and flourishes.

Use all your leadership skills as you take charge of our Planning Service

As our Service Manager, you’ll be responsible for the leadership of the Planning Service, work that covers Planning and Growth and the Planning Policy direct functions. Providing an efficient service that meets our Service Plan objectives, you’ll be working in collaboration with building control partners, ensuring correct procedures are followed, deadlines are met and working practices are regularly reviewed.

Implementing the Council’s delegation arrangements for Development Control, interacting with Councillors and managing the Development Control Committees, you’ll represent the Borough Council at Public Inquiries, and deliver and manage the full range of applications. Committed to creating a working environment where people can achieve the very best, ready to identify talent and support and encourage your colleagues’ development, you’ll also be committed to maintaining fair and consistent HR policies throughout the service.

Your further responsibilities will be many and varied, and include engaging effectively with internal and external customers, setting professional standards, improving individual performance and monitoring service performance to ensure that key milestones and targets are meeting the requirements of the Service Plan. We’ll also expect you to ensure that budget expenditure and income is in accordance with projections, and identify and bid for funding opportunities.

Use your team working skills to develop your colleagues’ potential

To be a success in this role you’ll have a background in Planning or Planning Policy, experience of the management of a team in a direct or support service, the ability to develop great relationships with internal and external customers, and experience of providing advice to a wide variety of stakeholders. A superb project manager with the skills to deliver a variety of complex tasks, we’ll expect you to be capable of reviewing services with a view to creating real improvements.

Evidence of your personal and professional development is essential, and you’ll be at an advantage if you possess a relevant management, professional or technical qualification. An understanding of the role of local government and the environment in which it operates would also be desirable, as would an understanding of the key issues relevant to the delivery of our commitments to the people we represent. Dedicated to achieving equality of opportunity in employment and service delivery, you’ll always be ready to listen and respond to your colleagues. Skilled at managing resources effectively, you’ll also understand the principles of performance management, and apply these to deliver improvements in customer service, staff, and processes.

We’re one of our region’s leading employers, and provide our workforce with a generous annual leave starting at 25 days, increasing to 32 days depending of the length of service, with the option to buy extra annual leave. We offer flexible working arrangements, a Local Government Pension Scheme, salary sacrifice car lease plan, reimbursement of professional fees, occupational sick pay and more.
If you can match our ambition then we want to hear from you. We aim to have a workforce that reflects the diversity of our communities, and particularly want to hear from candidates from BAME communities, as well as individuals that identify with having a disability.

Closing date: 29th August 2022

For a confidential discussion about this role, please contact our recruitment partners at Penna; Shivani Poonja on 07709 509 097 or

To Apply Visit:


The Borough of Rushcliffe is located to the south of the city of Nottingham with easy access to neighbouring cities of Leicester and Derby. Much of the Borough is rural in character with the main settlement of West Bridgford sitting alongside the River Trent and smaller towns and villages dispersed throughout the area, several of which are the focus for growth. The Borough is experiencing high levels of growth and significant interest in housing development with a requirement to deliver a significant number of new homes.


We are an award winning and innovative council with a reputation for delivering high quality value for money services and exceeding our residents’ expectations. Rushcliffe is a great place for sport and home to a number of facilities such as Nottingham Forest football ground, Trent Bridge Cricket ground and Holme Pierrepont water sports centre.


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